Check out our most frequently asked questions here.
If you still need help, please contact us!
SHIPPING
Do you ship internationally?
No, for the time being, we unfortunately only ship nation wide in Canada.
How long does shipping take?
Shipping orders typically take 1-3 business days to fulfill, package and send out by carrier. Exceptions to this timeline may occur during significant weather storms. You will receive a tracking number by email - shipping times/delays depend on Canada Post.
How much does shipping cost?
We offer flat rate shipping of $8 nationwide in Canada.
RETURNS
What is your Return Policy?
Candle purchases are final sale. If you would like to discuss your order, if there are incorrect items, or you are not happy with your purchase, kindly reach out to us via email. We would be more than happy to discuss this with you.
Local Delivery
What areas do you deliver to?
We currently deliver packages for free in Halifax Regional Municipality. During your checkout online, input your delivery address to see if it is within the radius of our delivery.
We are always happy to organize a meet up within HRM as well if you live outside of this radius.
How much does local delivery cost?
Local delivery is free within Halifax Regional Municipality.
What days do you deliver?
We currently deliver purchases every Sunday - except when otherwise noted.
Pick-Up
How and where can I pick up my order?
Select 'pick-up' at checkout. Feel free to reach out to us or we can contact you to to arrange a day/time to pick up.